Questions ?

What does the 10 years’ warranty cover ?

Exelgreen’ warranty covers UV stability, chlorine resistance, resistance to tearing and abnormal wear. Our products are also REACH certified which means our artificial grass is guaranteed to be free of heavy metals, e.i. not contain any substance that could be dangerous to human health and the environment.

Where can I install a synthetic turf ?

It can be installed on any type of ground (loose or hard), such as in your garden, on your swimming pool decks, the playground for your children, your patio (tiles, wood or concrete), your balcony, your child's room, etc.

Can I do the installation myself ?

It is very simple to lay down a synthetic turf yourself. To know more, simply refer to Exelgreen’ installation guide on www.exelgreen.com.

Does the water leak through ?

The back of the synthetic turf has holes every 10 cm in order to drain the water off Exelgreen tests the water permeability of its artificial grass, which is around 60 litres per minute and per square metre - equivalent to a heavy shower. We invite you to read our blog article for more details on the permeability of our synthetic grass.

How to maintain a synthetic turf ?

A simple annual brushing will allow you to maintain your lawn and ensure a good drainage. We have just created a blog post dedicated to the maintenance of your artificial grass. For more information, find all our tips to maintain your artificial grass easily throughout the year.

How to remove leaves and other plants ?

Exelgreen recommends the use of a blower or a plastic stiff bristle broom.

How to clean animal droppings ?

For a thorough cleaning, Exelgreen proposes a shampoo for synthetic turf. However you can also use a simple water jet. Note that animal droppings cannot damage your artificial grass.

DOES ARTIFICIAL GRASS HEAT UP IN THE SUN ?

All artificial turf - regardless of manufacturer and like most materials - heats up in the sun. Despite the fact that France enjoys a temperate climate, hot weather can raise the temperature of your turf. This phenomenon is also found on other materials such as stone, tiles, wood and many others ! If this happens to you, we recommend refreshing your flooring with a jet of water.

You should know that certain elements in the composition of a lawn can reduce its temperature, such as its density or the type of yarn used. To date, however, there is no official test (EN/ISO) to measure the performance of one type of turf against another. All indications of temperature reduction are therefore based on non-objective measurements !

WHAT TYPE OF SAND SHOULD I USE FOR SOIL PREPARATION (LOOSE SOIL) ?

We recommend using sand with a grain size of 0/2 or 0/2B. You can also use fillerized gravel or petanque pitch sand. The use of sand should enable you to obtain a flat, compact and draining surface.